GENERAL- You will receive a text message/email once your order has been sent for delivery and again once delivered.

Yumtasty Offers Only a UK ONLY DELIVERY SERVICE. 24 Hour Tracked Delivery Service. This information can also be found at Delivery Information on our website.

Yumtasty does not guarantee delivery dates or times so please make sure you allow enough time for your products to arrive.The following refers to our UK  Delivery service.

Yumtasty uses a next day carrier to deliver all items purchased , If no special instructions are added during the delivery order process, as the customer you are agreeing to sign for the delivery. No food boxes shall be returned to the depot, they shall be left at the delivery address and chargeable to you, the customer. Special requirements shall be followed, but please make sure that they are deemed 'reasonable' e.g. allowing ample space in freezers for the delivery boxes. Or instructions to knock at a neighbour’s house should mean it is within short walking distance of your property, and does not involve the courier travelling any further. Our third party courier will aim to deliver your order to the time specified on the order confirmation. However, due to circumstances beyond our control such as weather and traffic conditions, we may not always be able to deliver by the time specified. In this situation we shall try to deliver later in the day and will refund the paid delivery charge. We shall attempt to contact you prior to the driver leaving a failed delivery, because we are keen to make sure that the service works for you, but we can't guarantee we shall be able to get hold of you. We reserve the right to restrict deliveries in certain areas and this includes the right to withdraw the service altogether, depending on the demand on our kitchen.

DELIVERY LOCATIONS

Our approved carriers aim to deliver all mainland UK. We will also at our discretion exclude delivery to any addresses which are considered to be insecure.

Yumtasty cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

We cannot deliver to British Forces Post Office (BFPO) addresses. 

CIRCUMSTANCES BEYOND OUR CONTROL

Neither we, nor any delivery service that we use, shall be liable for any failure to perform Services where such failure or delay results from any circumstances outside our reasonable control; these circumstances include but are not limited to adverse weather conditions (such as snow, flood and extreme winds), fire, explosion, accident, traffic congestion, obstruction of any private or public highway, riot, terrorism, act of God, or industrial dispute or strike.