
Term & Conditions
LEGAL NOTICE (MAY 2025 - PLEASE READ THIS NOTICE CAREFULLY BEFORE USING THE WEBSITE. IT REGULATES YOUR USE OF THE SITE AND ALL MATERIAL WITHIN IT.
By placing an order on this website, you agree to our terms and conditions.
We are very friendly and easy people to do business with, we want you to order from us and if you are ever want to cancel, modify, pause your subscription it is ever so easy..
Yumtasty is a flexible subscription service. You can modify, pause, or cancel 5 days before your next delivery, you will not pay anything more as long as you cancel 5 days before
GENERAL
This website (excluding linked sites) is controlled by Yumtasty United Kingdom.
This website is designed only for persons located in the United Kingdom and information regarding products, services, and promotions are applicable to this country alone.
These terms and conditions may be updated by us from time to time and you should check this page regularly to take notice of any changes we may have made to the terms.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.
We will always try to ensure that Yumtasty is available 24 hours a day. However, we will not be liable if for any reason the Website is unavailable at any time, or for any. From time to time, we may restrict access to some parts or this entire website. This website accepts no responsibility for 3rd party websites to which it may link to.
GOVERNING LAW AND JURISDICTION
The website can be accessed from various other countries around the World. Each of these places has laws that may differ from those of the United Kingdom. By accessing and using the website both you and we agree that the laws of The United Kingdom shall apply to all matters arising from or relating to the use and contents of this website, unless we specify that the law of another country applies to particular elements of the site. You also agree that unless we specify otherwise that the courts of The United Kingdom shall have the non-exclusive jurisdiction with respect to such matters.
PRIVACY & COOKIE POLICY
Our policy sets out how we will use your information and cookies, can be found at Privacy & Cookie Policy. By using this website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.
COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS
Copyright © 2025 Yumtasty. All copyright and intellectual property rights in all software and content made available to you on or through this website remain the property of Lovely Flora World and are protected by copyright laws and treaties. All such rights are reserved by Yumtasty.
You are permitted to store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and there are no guarantees as to delivery times. As these are limited to mainland UK and may be subject to any delays resulting from postal delays or for uncontrollable forces which we will not be responsible. Please see our Delivery Services notice for further information.
In order to use the Services made available by the website you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
We retain the right to refuse any request made by you. If your order is accepted we will inform you by e-mail and we will confirm the identity of the party which you have contracted with. This will always be Yumtasty.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.
OUR CONTRACT
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Orders for perishable items such as flowers cannot be cancelled once an order has been placed. You must cancel all subscription orders no later than 5 days before delivery
By placing an order with us, you agree to receiving marketing emails from us, you can unsubscribe from the link at the bottom of each email at any time, or please email us, and we will do this for you.
By clicking on the 'Check Out' button at the end of the order process, you are consenting to be bound by our 'terms and conditions' contained in these Terms and Conditions and appearing anywhere on the Yumtasty Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.
We exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the Yumtasty Site and/or the Yumtasty whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these Terms and Conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the products supplied. In the event of any claim or court claim, our only liability to you will be the cost of goods sold and no more, for example if your purchase is for £20.00 our liability will be no more than the amount paid to us.
PRICING AND AVAILABILTY
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
If you cancel and you have already paid for the goods, you will receive a full refund only for non perishable products.
All prices are inclusive of Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
All orders are subject to acceptance and availability. In the unlikely event of supply difficulties, Yumtasty reserves the right to substitute any product with any other type of product of equal quality and value.
In the event that we are unable to supply any Yumtasty products or any substitute to you at all, we shall notify you as soon as possible and shall reimburse your payment in full no later than thirty (30) days after the intended date of delivery.
PAYMENT
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed.
Your card will be debited once the order has been accepted.
UK DELIVERY SERVICE
General
Delivery date is not a guarantee, and that delivery can take up to 1-2 working days.
Yumtasty offers a UK ONLY DELIVERY SERVICE. This information can also be found at Delivery Information on our website.
All our products are delivered tracked24 straight into the Royal Mail system and will be delivered within one (1) – two (2) working days.
Please remember whilst we expect 90% of our products to arrive the next working day, it may take longer to arrive, particularly during peak periods.
Yumtasty does not guarantee delivery dates or times so please make sure you allow enough time for your products to arrive.
We aim to meet these timescales.
ALL deliveries will be made between 07:00 and 21:00 7 days a week(excluding Bank Holidays).
We now offer a delivery tracking service and we are unable to control the delivery process, however we will do whatever we can to rectify any problems caused by delayed delivery.
Delivery Conditions
Please note the following delivery conditions:-
- You must ensure the item is correctly addressed (including postcode) and ordered before our latest acceptance times. You can check that you have the correct postcode by using the Royal Mail's handy postcode finder available at www.royalmail.com/find-a-postcode. To state the obvious, we are not responsible for the accuracy of the Royal Mail's postcode finder.
- It is your responsibility to ensure that the delivery address you provide for any order you place is correct.
- Unfortunately we are unable to deliver on a Bank Holiday; please bear this in mind when placing your order.
- Any orders placed on a Bank Holiday will be delivered two (2) working days later.
- If the recipient is not at home/office, our carrier will leave the box in a safe place or with a neighbour leaving a card notifying of attempted delivery.
- We cannot accept responsibility if the intended recipient is no longer at that address.
- Our delivery service is UK wide with the exception of those addresses listed under Terms and conditions: "Delivery Locations'.
- Deliveries to The Scottish Highlands, Scottish Islands, the Isle of Wight, Isle of Man and Northern Ireland may take up to two working days longer.
Delivery Locations
Our approved carriers aim to deliver all mainland UK. We will also at our discretion exclude delivery to any addresses which are considered to be insecure.
Yumtasty cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
We can not deliver to British Forces Post Office (BFPO) addresses. We also deliver to the Channel Islands.
Circumstances Beyond Our Control
Neither we, nor any delivery service that we use, shall be liable for any failure to perform Services where such failure or delay results from any circumstances outside our reasonable control; these circumstances include but are not limited to adverse weather conditions (such as snow, flood and extreme winds), fire, explosion, accident, traffic congestion, obstruction of any private or public highway, riot, terrorism, act of God, or industrial dispute or strike.
Cancelling an order
UK Distance Selling Regulations
As an online retailer we are governed by the Law of UK Distance Selling Regulations.
As we are selling perishable goods, the regulations relating to the return of unwanted goods do not directly apply to us Yumtasty . For more information, please go to gov website www.dti.gov.uk
Orders can be cancelled up to five full days before the delivery day. Please ensure that you have cancelled your order at least 5 days before.
What if I'm not happy with my order?
If you are unhappy with your box for a legitimate reason such as, the box was missing ingredients, the box was damaged or the box did not arrive, we will offer an appropriate refund as long as it can be shown that the box you were charged for was not supplied as it should have been.
Our refund policy
If you are unsatisfied with any of the items in your order or any part of the delivery service from Yumtasty please contact us immediately either by emailing us via the Contact Us page of the website and asking for our Delivery service team.
If you would like to make a suggestion, comment or recommendation regarding our food, then please visit the Contact Us page of the website. As we sell perishable goods, we ask that you - the customer - inspect the food once you have opened the box. If you are unhappy with the goods or the delivery, please contact us immediately and ask for Delivery service team. We shall be happy to exchange or refund any item you feel does not our quality standards, or any item that has been damaged in transit. If we have sent you an incorrect item, please notify us as soon as possible. If you would like us to replace the incorrect item with the item that you ordered, we shall send you the correct one as soon as possible. We shall not charge you for incorrect item. We operate an open and honest policy at Yumtasty and will work to make sure we can accommodate and act on any problems or suggestions that our customer may have.
It is important to note that food is perishable products and we need to be informed of any problem with your order within two (2) business days after the delivery date to give us the best chance of successfully resolving the issue. We will, at our discretion, consider issues raised, but reserve the right to refuse a refund or replacement.
In the event of quality-related issues, we kindly request you send a digital picture of the delivered product clearly showing the problem to Contact Us indicating you full details including date of purchase and order reference number where applicable and your full name and address and contact details.
In cases of receiving damaged delivery, for this we are very sorry, we do very best to ensure safe and secure delivery, if unfortunately if you have received your delivery damaged in transit, please inform us immediately, we will offer to resend them for the next available date or offer a partial refund, we will resolve this as quickly as possible.
For non or late delivery we will we will offer to resend them for the next available date, in case if a refund is required, we will refund you, for this please allow 3-5 days for your card issuer to credit you, we usually issue the refund request within 3 days.
ACCURACY OF CONTENT
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.
DISCOUNT CODES
Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.
Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this website.
The conditions of use relating to any discount code will be specified at the time of issue.
DISCLAIMER OF LIABILITY
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Yumtasty and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Yumtasty liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
DISCLAIMER AS TO OWNERSHIP
DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Lovely Flora World and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Yumtasty.
INDEMNITY
You agree to indemnify, defend and hold harmless Yumtasty, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
VARIATION
Yumtasty shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the products and services and/or any page of this Website.
WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
COMPLAINTS
If you have a complaint about us email Contact Us giving full details including date of purchase and order reference number where applicable and your full name and address and contact details.
We are always happy to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied with the service we offer. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us.
Or, write to us at:
Yumtasty
488 Stone Close
Yiewsley
West Drayton
UB7 8JU
INVALIDITY
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.